PartsPerk Resource Intelligence Hub™
PartsPerk FAQs
Clear answers about RFQs, trace documents, AOG requests, supplier backup, alternate paths, and safe sourcing limits.
Buyer questions
Use Open Command with whatever you have — PN fragment, NSN clue, aircraft context, or a photo. We classify intent and route you to search, RFQ, trace, alternate, or AOG tooling without claiming interchange or stock.
No. Treat every public page as educational routing. Availability, condition, price, and trace must be confirmed with suppliers on each transaction.
Supplier questions
Vendor profiles are governance-gated. Capabilities and trust signals are descriptive, not endorsements of future performance. Contact onboarding for claim and verification workflows.
Document readiness, realistic lead times, and explicit condition/trace language reduce rework. TraceFit-style checklists help buyers compare consistently.
Trace / document questions
No. TraceFit organizes review signals and gaps. Airworthiness and regulatory acceptance remain your responsibility with your authority and engineering organization.
It varies by route, buyer program, and part criticality. Common elements include release documents, trace statements, photos, and pack lists — confirm requirements before award.
AOG questions
AOG prioritizes routing and response structure — not automatic procurement. Identity, trace, and export checks still apply per your governance.
Stable PN or photo, qty, ship-to, needed-by window, aircraft context, and how to reach decision-makers on your side.
Alternate-path questions
Not automatically. Alternates require program-specific approval paths. Use alternate review workflows to document hypotheses — then get engineering and quality concurrence.
When lead times blow out, documentation is thin, or multiple suppliers disagree on substitution — structured review beats ad hoc chat decisions.
Account / access questions
Sign in at /login — /workspace routes you to the portals you are allowed to use (buyer, supplier, or operations) based on membership and verification. Contact the team if you need an invite.
Safety and claims
No public statement substitutes for your engineering, quality, and regulatory processes. We provide structured routing and intelligence — not certifications.
Still stuck?
Describe the need in plain language — we classify urgency and route to RFQ, AOG, trace, or alternates.
Open CommandRelated guides
- Aviation Parts GuideA quick reference for part numbers, NSNs, FSCs, CAGE codes, trace documents, and safe sourcing workflows — read when you want context; use Open Command or the tools below.
- Trace Documents GuideKnow which documents to request, what may be missing, and when a TraceFit review should happen before quote selection.
- AOG Sourcing GuideWhen time matters, structure the request around part identity, urgency, location, document needs, and response windows.
- NSN / FSC GuideUse NSN and FSC identifiers to narrow part context, but verify supply, condition, trace, and fit before quoting.
